With 19 years of experience in UX Design, Product Strategy, and Research, I help organizations build scalable, intelligent, and user-centered products. I specialize in Design Thinking, DesignOps, and UX-Agile methodologies, driving alignment between design, business, and engineering. Having led design across SaaS, AI, and enterprise ecosystems, I now focus on leveraging Generative AI to accelerate research, automate prototyping, and scale usability prediction—creating digital experiences that are not just functional, but anticipatory.
PRODUCT PLANNER & DESIGNER
DESIGN LEADER
With 10+ years of experience in Design Leadership, I have built, scaled, & managed high-performing UX teams while aligning design strategies with business objectives.
- CXO-level reporting – Collaborated directly with executive leadership to drive design-led innovation.
- Global Team Management – Led & mentored design teams across multiple geographies.
- Built 3 UX Centers of Excellence (COEs) – Scaled to 40+ UX designers since 2017.
- Strategic planning – Managed budgets, agencies, & UX COEs to optimize operations.
- Established UX teams from scratch – Successfully built & structured UX teams at Tektronix, Genpact, & Tredence.
UX PRACTITIONER
Passionate about user-centered design, I’ve built scalable design systems, delivered impactful products, & championed DesignOps for efficiency and innovation.
- Created 5 Design Systems since 2020
- Designed & delivered 30+ products since 2012
- Conducted 50+ Design Thinking Workshops since 2012
- Crafted World-Class UX Training Programs UX Team. Mentored & trained designers worldwide
- Championed DesignOps since 2017
TECH INNOVATOR
Pushing the boundaries of innovation, I have contributed to cutting-edge product design, authored influential research, & secured patents that shape the future of UX.
- Intellectual Property – Secured 2 design patents & authored 20+ design whitepapers.
- Pioneering Innovation – Designed the world’s first Handheld Multi-Touch Oscilloscope.
- Supply Chain Analytics – Led the Ideation-to-Design journey for Predictive & Prescriptive Analytics solutions used by Fortune 500 companies.
- Next-Gen Data Analytics – Spearheaded the design of a data analytics platform for Retail, CPG, & BFSI industries.
TESTIMONIAL
Soumendra Mohanty, Chief Innovation Officer, Tredence
Sunil Ranganathan, Director, Tredence
CASE STUDIES
Swiggy Group Order
How did I lead the UX strategy & design for a project that transformed how users collaborate on food orders. This was done through user research, wireframing, & prototyping. I streamlined the experience to reduce friction & enhance usability. The redesign improved order completion rates, increased user engagement, & simplified group payments, making collaborative ordering seamless and efficient.
Hospitality: 2021
Sams Club Mexico
A project where I led the UX redesign for Sam’s Club Mexico, enhancing the online shopping experience for millions of users. Through user research, information architecture improvements, & high-fidelity prototyping, I streamlined navigation & checkout flows, resulting in higher conversions & improved user satisfaction. The redesign made the platform more intuitive, accessible, & scalable
Ecommerce : 2021
Tektronix TBS Oscilloscope
A project where I led the UX design for Tektronix Oscilloscope, creating the world’s first handheld multi-touch oscilloscope. By leveraging user research, interaction design, & high-fidelity prototyping, I crafted an intuitive interface for complex workflows. The redesign improved usability, efficiency, & adoption among engineers, setting a new industry standard & alson revamping the complete Information Architecture
Electronics: 2016 - 2019
certifications
my work
USER PROFILE & PERSONAS
Defined 50+ personas through extensive user research and behavioral analysis, ensuring product experiences align with real-world user needs.
INFORMATION ARCHITECTURE
Structured scalable IA frameworks for enterprise platforms, enhancing navigation, discoverability, and usability across complex ecosystems.
WIREFRAMES & PROTOTYPES
Designed 3000+ wireframes and 1000+ interactive prototypes, accelerating stakeholder alignment and reducing design iteration cycles.
UI DESIGNS
Designed and implemented scalable UI systems, ensuring visual consistency, accessibility, and seamless user interactions across platforms.
my designs
my expertise
DESIGN THINKING
Empathy Maps, Requirement Gathering, Product Conceptualization, Prototyping
USER RESEARCH
heuristics evaluation, cognitive walkthrough, AB testing, cognitive, web usability
USABILITY EVALUATION
Heuristics Evaluation, Cognitive Walkthrough, A/B Testing, System Usability Scale
PRODUCT PLANNING
Requirement Gathering, Product Roadmap, User Journey, Sprint Planning,
INFORMATION ARCHITECTURE
Affinity Diagram, Primary Noun, Card Sorting, Mindmaps, Relational Diagram,
DESIGN SYSTEMS
Visual Audit, Components, Patterns, Visual Languages, UI Guidelines
PRODUCT DESIGNING
Wireframes, Prototypes, Fidelity Designs. Interface Designs, Mockups, Clickable Prototypes
JOURNEY MAP
Persona Objectives, Touch points, Pain Points, Point of frictions
DIGITAL LANDSCAPE
SEO Strategy, SEM, SMM, Social Analytics, Site Audit, Social Media Campaigns
inboxofabhijeet@gmail.com | +91 9538 851 058 |
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